Micro Credentials.
Micro-credentials are short, targeted courses designed to build specific, job-ready skills for the travel industry.
They’re flexible, focused, and practical and many can be stacked toward a full qualification, allowing you to learn at your own pace while progressing your career.
What will you get from the course?
Practical outcomes that move your career forward
Industry-relevant skills you can apply immediately
01
Learn skills designed around real travel roles and scenarios, so you can confidently use what you learn from day one.
Flexible learning that fits around work and life
02
Study in a way that works for you, with adaptable learning formats that support busy schedules
Recognised training with real career value
03
Learn skills designed around real travel roles and scenarios, so you can confidently use what you learn from day one.
A clear pathway toward further qualifications
04
Build on your learning over time, with the opportunity to stack micro-credentials towards a full qualification.
Financial Support for Students.
Eligible students may access government funding, payment plans, or employer-supported training options. We’ll help you understand what support is available and guide you through the process, so cost doesn’t become a barrier to growth.
Skills you will master.
Customer service excellence
Deliver confident, professional service in fast-paced travel environments, handling enquiries, challenges, and guest experiences with ease.
Travel operations and systems knowledge
Gain practical understanding of travel operations, industry tools, and systems used across airlines, tourism, and hospitality settings.
Communication and problem-solving
Strengthen your ability to communicate clearly, manage complex situations, and find effective solutions in real-world scenarios.
Leadership and workplace confidence
Build the confidence to take initiative, lead conversations, support teams, and step into greater responsibility.
Compliance, safety, and industry standards
Understand the regulations, safety requirements, and compliance expectations essential to working responsibly in the travel industry.
Operational know-how
Develop a working understanding of travel operations, systems, and workflows used across the industry.
How our learning process works .
Learn one skill, build confidence, and stack your progress toward something bigger
Focused modules
Each module is designed using real situations from the travel industry, helping you understand how concepts apply in day-to-day roles.