Cornerstone Learning & Development is an established Registered Training Organisation (RTO 45250) with over 20+ years experience delivering practical, industry-relevant training.
We are highly regarded within the Australian travel industry, with our work recognised as winners at the National Travel Industry Awards (NTIAs) for Best Registered Travel Industry Training Institution.
Our trainers bring deep, real-world experience, having worked in the travel industry for an average of more than 15 years, including in senior leadership roles. This ensures our training reflects the realities of the workplace, not theory.
We place a strong emphasis on the human side of leadership, combining practical skills, behavioural understanding, and thoughtful use of technology to build confident, capable professionals.
All training is supported by in-house course development, ensuring content remains current, engaging, and aligned with industry and workforce needs.
"Shaping the people who shape travel."
Industry-led learning for modern travel careers.

What makes us who we are.
Our Vision
To shape a modern, skilled and respected travel and tourism industry, where people build meaningful, long-term careers and learning keeps pace with how the industry truly works.
Our Mission
We strengthen the travel and tourism industry by developing capable, confident people, through practical, industry-led learning that connects real skills to real careers.
We work with individuals, businesses and partners to modernise training, close skills gaps, and build a workforce ready for the future of travel.
The Cornerstone
Approach.
What keeps us grounded
(even when the Industry Is always moving)
Excellence & Innovation
Setting the standard by being a trusted centre of excellence, and constantly challenging and transforming how learning is delivered.
Sustainability & Responsibility
A commitment to operate and educate in ways that are ethical, sustainable and beneficial to people, communities and the planet.
Inspiration
Attracting and develop the next generation of talent to a viable and respected industry.
Connection
Connecting industry, government and travellers by shaping standards, influencing policy and strengthening the future workforce.
Access
Offering access to every type of training required for the industry through industry partners and the broader travel eco system.
Our Core Values.
E
Experiment
“Test it, learn it, share it; progress over perfection.”
A safe space to test ideas, learn fast and apply what works, before taking it into the real world.
D
Dare
“Stretch yourself; confidence comes from courage.”
We challenge each other beyond our comfort zones, where real learning happens.
G
Grow
“Push past the edge, learning lives outside the comfort zone.”
Every experience is a chance to build skills, capability and
momentum; personally and professionally.
E
Empathise
“See it from their side; service starts with understanding.”
Travel succeeds when we understand people; that’s how great experiences and strong teams are built.
Meet the Humans Behind the Learning.
We’re educators, industry insiders, and lifelong learners. Our team is united by a belief that great training should feel human, practical, and deeply connected to long and successful careers in travel and tourism.








