SIT50122
Diploma of
Travel & Tourism Management
A nationally recognised qualification designed to equip you with practical skills, industry knowledge and confidence to succeed in a wide range of travel and tourism roles, whether you’re starting out or looking to progress your career.
This Course Is For You If
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You’re working in travel or tourism and ready to step up into higher responsibility.
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You want to move beyond bookings into operations, leadership and commercial decision-making.
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You’re ambitious and aiming for supervisory or management roles.
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You want broader industry skills, including people leadership, budgets and business planning.
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You’re seeking long-term career growth across management, operations, product or business leadership
You'll Build Skills In
All skills are designed for immediate application in leadership or management roles.
Commercial, Sales & Systems Leadership
Advanced selling, quoting and ticketing, managing reservation systems, understanding products and suppliers
Destinations & Industry KnowledgeIndustry, Product & Strategy
Cruise and tourism product knowledge, industry operations, analysing market and product information
Leadership, People & Culture
Leading teams, workforce planning, performance management, conflict resolution, emotional intelligence, diversity and inclusion
Business, Finance & Operations
Managing budgets, monitoring operations and business plans, WHS, service quality, customer experience, business relationship
Retail Travel Agencies
Leading teams, managing performance, overseeing sales, service and operations
Cruise Industry
Managing cruise sales teams, product performance and customer experience delivery
Corporate Travel
Leading consultants, managing client delivery, performance and service standards
Tour Operators & Wholesalers
Managing tours, product, suppliers, & operational delivery
Hotel and Experience Providers
Managing service standards commercial performance
Career Zones.
And longer-term…This qualification supports pathways into senior leadership, business management, operations management, product management and broader tourism executive roles.
